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This is No-Nonsense Leadership, where we explore better ways to develop software products and services. Join world-class experts for honest insights and practical advice to help you lead digital teams, products, and organisations clearly and confidently. Subscribe now to learn the best ideas in the field.
Episodes
Friday Nov 11, 2022
Friday Nov 11, 2022
Join Murray Robinson and Shane Gibson in a conversation with Christian Crumlish about the intersection between UX Design and Product Management. The risk of designing the wrong product is high. Customer research reduces that risk and uncertainty early. Product Development is a process of continuously learning, building and adapting. You can start anywhere in the cycle if you keep looping through it. Good products come from cross-functional product teams that are focused on measurable outcomes. Be outcome-focused rather than output-focused. One team rather than silos. Empowered teams rather than bureaucracies. Tailor your design process for your situation rather than religiously following a framework. Let the problem lead you to the solution. Product Managers facilitate constant communication between stakeholders, customers, designers and engineers. Retrospectives are a powerful way to improve.
Listen to the podcast on your favourite podcast app:
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Connect with Christian on LinkedIn or follow him at https://designinproduct.com/
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Saturday Oct 29, 2022
Saturday Oct 29, 2022
Join Murray Robinson and Shane Gibson in a conversation with Willem-Jan Ageling about agile project management and leadership. A good leader focuses on the goal and the people and provides the support the team need to get there. Common anti-patterns are promising things the team can't deliver: disempowerment, micro-management, bureacratic processes, ignoring organisational blockers, watermelon reporting and pretending to be agile while reinforcing the bureaucracy. Agile is a big change. Leaders need agile training, mentoring and coaching; otherwise, they won't get it. And if they don't support agile, they will undermine it. Find the leaders who are frustrated with the bureaucracy and show them that an agile approach is a more reliable way of delivering valuable outcomes that help the organisation survive. Be outcome focused in your agile coaching. And remember that we are doing this to help the organisation thrive, not for its own sake.
Listen to the podcast on your favourite podcast app:
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Connect with Willem-Jan on LinkedIn or follow him at https://medium.com/serious-scrum or
https://www.seriousscrum.com/
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Oct 21, 2022
Friday Oct 21, 2022
Join Murray Robinson and Shane Gibson in a conversation with Bryan Finster about Continuous Delivery and SAFe. Continuous delivery improves quality, productivity, value, and developers' lives. It reduces the cost of change so we can experiment and learn rapidly. Focus on improving your process so that you can deploy working solutions every day. Ship one very small feature and see if it has value. Start with the minimum viable Continuous Delivery activities. Solving these activities is the improvement journey. Never bypass the deployment pipeline. If the process doesn't work, fix the process. Organise your teams around domain boundaries. Run CD Dojos. SAFE is bad because everything is tightly coupled, which means you're as fast as your slowest team. A 90-day plan is a bad plan. We don't need a release train engineer when we have a CD pipeline.
Listen to the podcast on your favourite podcast app:
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Connect with Bryan on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Oct 14, 2022
Friday Oct 14, 2022
Join Murray Robinson and Shane Gibson in a conversation with Scott Baldwin from Productboard. We need to shift our focus from features shipped to value created because most of the features we build arent used. We can harvest customer feedback from everybody that engages with customers to find the problems that need to be solved. Put those proposals into an ideas backlog and research them to determine value to the customer, value to the organisation, technical feasibility and cost before you build them. Develop high value features step by step, testing validity as we go. A product manager is like an orchestra conductor. Establish outcome based success metrics for your product. Bring engineers and designers into the process early and often. Present evidence to stakeholders. Prioritise based on objectives and success measures. You should talk to real customers every week.
Listen to the podcast on your favourite podcast app:
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Connect with Scott on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Oct 07, 2022
Friday Oct 07, 2022
Join Murray Robinson and Shane Gibson in a conversation with Chris Butler about agile Product Management at Microsoft, Facebook and Google. Three core things, that product managers should do. Wrangle uncertainty, help stakeholders make good decisions and build alignment through communication with roadmaps, strategy documents, priorities and specifications. The difference between a Product Manager, Product Owner and Project Manager. Dealing with uncertainty. Map your assumptions and test them with qualitative research. Develop a strategy. Determine value. Decide what to do. Power dynamics. Hippos. Product Operations. Lean UX and Continuous Discovery. How to work with engineering teams. Product Management Patterns. Copying vs learning. Product Canvases.
Listen to the podcast on your favourite podcast app:
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Connect with Chris on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Sep 30, 2022
Friday Sep 30, 2022
Join Murray Robinson and Shane Gibson in a conversation with Matthew Skelton about Team topologies. Siloed bureaucracies are too slow and inefficient in a fast moving agile world built on software. Use the Team Topologies patterns to redesign your organization for focused fast flow. Understanding Value Stream Aligned teams, Enabling Teams, Core Subsystem Teams and Platform teams. And the Collaboration, facilitation and Service interaction models. Cognitive load. Iteratively design your organization with the people doing the work.
Listen to the podcast on your favourite podcast app:
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Connect with Matthew on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Saturday Sep 24, 2022
Saturday Sep 24, 2022
Join Murray Robinson and Shane Gibson in a conversation with Sandy Mamoli about building great teams. Why do some teams perform well and others perform poorly. The importance of skill, trust, respect, collaboration common purpose, constructive feedback and continuous improvement. How to deal with toxic experts and charming slackers in the team. The benefits of allowing people to choose their own teams. How to run a self selection event. Coaching managers to improve the system the team is working in. Allowing teams to select their own managers. The poor state of Agile and the problem with SAFE.
Listen to the podcast on your favourite podcast app:
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Connect with Sandy on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Saturday Sep 17, 2022
Saturday Sep 17, 2022
Join Murray Robinson and Shane Gibson in a conversation with Simon Wardley about Wardley maps. Wardely maps are a discussion tool that surfaces assumptions about competitive landscapes. Starting with the customer, we draw the value chain of components that we need to meet their goal and then identify what stage each component is in the evolutionary lifecycle. Is a component a custom build, a product or service or a commodity or utility. When there is a competitive market everything moves to become a high volume, low cost standardised commodity over time. Understanding this allows you to get ahead of the wave of market change and it allows you to identify enormous cost savings by using utility services like AWS instead of building your own data centre.
Listen to the podcast on your favourite podcast app:
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Connect with Simon on LinkedIn
Read Simons draft book for free at https://medium.com/wardleymaps
Contact Murray via email or Shane in the Twitter-sphere @shagility.
The No Nonsense Podcast is sponsored by:
Friday Sep 09, 2022
Friday Sep 09, 2022
Join Murray Robinson and Shane Gibson in a conversation about assessing the agile capability of individuals, teams and partners. A lot of people and companies in the agile and software development space exaggerate their capability. Certifications and big brand names don't tell you much. What really matters is experience and a commitment to ongoing learning. Asking people to explain what they would do in real scenarios. You can tell whose an expert by asking them about the strengths and weaknesses of various approaches. Don't rely on big name professional services firms and consulting firms. Invest in improving your own teams capabilities. Use an apprenticeship and mentoring system. Encourage people and teams to learn and try new things.
Listen to the podcast on your favourite podcast app:
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Contact Murray via email or Shane in the Twitter-sphere @shagility.
The No Nonsense Podcast is sponsored by:
Wednesday Aug 24, 2022
Wednesday Aug 24, 2022
Join Murray Robinson and Shane Gibson in a conversation about Outcome-Driven Innovation with Tony Ulwick. Most products fail in the market because they don't meet customers' needs better than the alternatives. To succeed, we need to study the problem that customers are trying to solve, the process they use to solve it and the metrics they use to measure success. When we understand the job to be done and the outcomes to achieve, we can design a product that meets those outcomes significantly better than our competitors and be sure to win in the marketplace. Product Design, Innovation, Jobs to be done, Customer Research.
Listen to the podcast on your favourite podcast app:
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Connect with Tony on LinkedIn or https://medium.com/@Ulwick
And get Tony’s Jobs to be done Book for free at https://jobs-to-be-done-book.com/
Contact Murray via email or Shane in the Twitter-sphere @shagility.
The No Nonsense Podcast is sponsored by: