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This is No-Nonsense Leadership, where we explore better ways to develop software products and services. Join world-class experts for honest insights and practical advice to help you lead digital teams, products, and organisations clearly and confidently. Subscribe now to learn the best ideas in the field.
Episodes
Friday Dec 09, 2022
Friday Dec 09, 2022
Join Murray Robinson and Shane Gibson in a conversation with Anabela Cesário VP of product ops at OutSystems, a low code development platform. Anabela describes what product ops is and how her team mentors, coaches, supports and trains 25 product managers. From setting up the product board tool to training people in continuous discovery, providing standard data for product reporting and managing the company's strategic product planning and reporting process.
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Connect with Anabela on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
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Friday Dec 02, 2022
Friday Dec 02, 2022
Join Murray Robinson and Shane Gibson in a conversation with Jonathan Hall about implementing Continuous Delivery. CI/CD requires a level of test automation that seems impossible for most organisations. Jonathan describes a practical implementation path to CI/CD that everyone can do. Start by changing the role of QA to focus on pairing with developers to write good automated tests. Automate tests for all of your code changes, bug fixes and change regression testing. Automate your deployment and rollback tests. Test your changes one at a time against a fresh copy of production. Fix all defects and broken tests immediately. This will allow you to move to full CI/CD over time. And that will allow you to learn and produce results much faster and more efficiently.
Listen to the podcast on your favourite podcast app:
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Connect with Jonathan on LinkedIn or follow him at jhall.io
Contact Murray via email or Shane on LinkedIn shagility.
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Thursday Nov 24, 2022
Thursday Nov 24, 2022
Join Murray Robinson and Shane Gibson in a conversation with Jeff Gothelf about Lean UX and Sense and Respond. Lean UX explains how to do UX design and product development in a highly agile way. The core of Lean UX is the canvas, a facilitation tool for collaboratively collecting and testing product hypotheses. The key output is a prioritised backlog of discovery experiments. Sense and respond is a management book that explains how to organise and support agile product teams and encourage agile product and UX design thinking. It explains how to continuously research, design and development to maximise learning and value. Dual Track means that one team with one backlog does research, design and delivery work simultaneously with the same team in the same iteration. A lot of discovery stories should result in no further development. Higher-level planning should be done with outcome-focused product roadmaps, not lists of features. Outcomes, not outputs. Collaboration, not authority. Continuous discovery, not upfront design. Cross-functional product teams, not specialised research and design functions.
Listen to the podcast on your favourite podcast app:
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Connect with Jeff on LinkedIn or follow him at JeffGothelf.com
Contact Murray via email or Shane on LinkedIn shagility.
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Friday Nov 18, 2022
Friday Nov 18, 2022
Join Murray Robinson and Shane Gibson in a conversation with Adam Thomas about Product Survival Metrics. Empower the product team to make decisions quickly in uncertain situations by negotiating clear boundaries for the product team. Negotiate boundaries with stakeholders early. Use data to track your progress. When your heading towards a boundary make decisions to stop, pivot or invest. Product development is not a linear path. Agile product development is not a methodology that you buy it's a way of working that you find. Use decision journals to document and review decisions.
Listen to the podcast on your favourite podcast app:
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Connect with Adam on LinkedIn or follow him at https://www.theadamthomas.com/
Contact Murray via email or Shane on LinkedIn shagility.
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Friday Nov 11, 2022
Friday Nov 11, 2022
Join Murray Robinson and Shane Gibson in a conversation with Christian Crumlish about the intersection between UX Design and Product Management. The risk of designing the wrong product is high. Customer research reduces that risk and uncertainty early. Product Development is a process of continuously learning, building and adapting. You can start anywhere in the cycle if you keep looping through it. Good products come from cross-functional product teams that are focused on measurable outcomes. Be outcome-focused rather than output-focused. One team rather than silos. Empowered teams rather than bureaucracies. Tailor your design process for your situation rather than religiously following a framework. Let the problem lead you to the solution. Product Managers facilitate constant communication between stakeholders, customers, designers and engineers. Retrospectives are a powerful way to improve.
Listen to the podcast on your favourite podcast app:
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Connect with Christian on LinkedIn or follow him at https://designinproduct.com/
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Saturday Oct 29, 2022
Saturday Oct 29, 2022
Join Murray Robinson and Shane Gibson in a conversation with Willem-Jan Ageling about agile project management and leadership. A good leader focuses on the goal and the people and provides the support the team need to get there. Common anti-patterns are promising things the team can't deliver: disempowerment, micro-management, bureacratic processes, ignoring organisational blockers, watermelon reporting and pretending to be agile while reinforcing the bureaucracy. Agile is a big change. Leaders need agile training, mentoring and coaching; otherwise, they won't get it. And if they don't support agile, they will undermine it. Find the leaders who are frustrated with the bureaucracy and show them that an agile approach is a more reliable way of delivering valuable outcomes that help the organisation survive. Be outcome focused in your agile coaching. And remember that we are doing this to help the organisation thrive, not for its own sake.
Listen to the podcast on your favourite podcast app:
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Connect with Willem-Jan on LinkedIn or follow him at https://medium.com/serious-scrum or
https://www.seriousscrum.com/
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Oct 21, 2022
Friday Oct 21, 2022
Join Murray Robinson and Shane Gibson in a conversation with Bryan Finster about Continuous Delivery and SAFe. Continuous delivery improves quality, productivity, value, and developers' lives. It reduces the cost of change so we can experiment and learn rapidly. Focus on improving your process so that you can deploy working solutions every day. Ship one very small feature and see if it has value. Start with the minimum viable Continuous Delivery activities. Solving these activities is the improvement journey. Never bypass the deployment pipeline. If the process doesn't work, fix the process. Organise your teams around domain boundaries. Run CD Dojos. SAFE is bad because everything is tightly coupled, which means you're as fast as your slowest team. A 90-day plan is a bad plan. We don't need a release train engineer when we have a CD pipeline.
Listen to the podcast on your favourite podcast app:
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Connect with Bryan on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Oct 14, 2022
Friday Oct 14, 2022
Join Murray Robinson and Shane Gibson in a conversation with Scott Baldwin from Productboard. We need to shift our focus from features shipped to value created because most of the features we build arent used. We can harvest customer feedback from everybody that engages with customers to find the problems that need to be solved. Put those proposals into an ideas backlog and research them to determine value to the customer, value to the organisation, technical feasibility and cost before you build them. Develop high value features step by step, testing validity as we go. A product manager is like an orchestra conductor. Establish outcome based success metrics for your product. Bring engineers and designers into the process early and often. Present evidence to stakeholders. Prioritise based on objectives and success measures. You should talk to real customers every week.
Listen to the podcast on your favourite podcast app:
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Connect with Scott on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Oct 07, 2022
Friday Oct 07, 2022
Join Murray Robinson and Shane Gibson in a conversation with Chris Butler about agile Product Management at Microsoft, Facebook and Google. Three core things, that product managers should do. Wrangle uncertainty, help stakeholders make good decisions and build alignment through communication with roadmaps, strategy documents, priorities and specifications. The difference between a Product Manager, Product Owner and Project Manager. Dealing with uncertainty. Map your assumptions and test them with qualitative research. Develop a strategy. Determine value. Decide what to do. Power dynamics. Hippos. Product Operations. Lean UX and Continuous Discovery. How to work with engineering teams. Product Management Patterns. Copying vs learning. Product Canvases.
Listen to the podcast on your favourite podcast app:
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Connect with Chris on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by:
Friday Sep 30, 2022
Friday Sep 30, 2022
Join Murray Robinson and Shane Gibson in a conversation with Matthew Skelton about Team topologies. Siloed bureaucracies are too slow and inefficient in a fast moving agile world built on software. Use the Team Topologies patterns to redesign your organization for focused fast flow. Understanding Value Stream Aligned teams, Enabling Teams, Core Subsystem Teams and Platform teams. And the Collaboration, facilitation and Service interaction models. Cognitive load. Iteratively design your organization with the people doing the work.
Listen to the podcast on your favourite podcast app:
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Connect with Matthew on LinkedIn
Contact Murray via email or Shane on LinkedIn shagility.
The No Nonsense Podcast is sponsored by: